selected work

Jose AI

Problem

SCALEDai had research on restaurant operator pain points but no product. Two weeks to turn it into something investors could put in their hands.

Context

Lead Product Designer with founders
Zero prior artifacts
Publicly demoed at KDays 2025

Outcome

Shipped a complete AI SaaS MVP in a 2-week sprint. Live at joseai.ca.
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KnowQuest

Problem

KnowQuest's (a review platform) existing app had trust gaps across its verification and rewards system. I led the full redesign as the only designer on the team.

Context

Reporting directly to the CEO
Research through dev handoff
Shipped in-dev native iOS and Android

Outcome

7-month native mobile redesign as sole designer. 9 of 10 users completed the core task.
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HotSpot Parking

Problem

Edmonton's browser-based parking flow took new users 1:33 to complete. I tested it, rebuilt it with AI-assisted tooling, and tested it again.

Context

5-user baseline and validation
Research through dev handoff
Human-reviewed AI output

Outcome

47% faster registration. Self-initiated redesign. Caught 4 issues the AI missed.
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SPIN2

Problem

SPIN2 is a regulated search system where the legal language couldn't change but the navigation had to become learnable. I restructured the IA without touching the terminology.

Context

Reviewed Alberta land title search system
Redesigned information architecture
No legal terminology changes

Outcome

Gov enterprise IA redesign. 8 of 11 users succeeded on first-click.
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Johnny's Store

Work in Progress

Problem

A 124-year-old general store with a loyal local following and near-zero digital presence. The place had character, history, and a real reason to visit, but nothing online that communicated any of it or gave someone in Edmonton a reason to make the drive.

Context

Designed mobile-first for the business
Research-driven IA, content strategy, and SEO across all pages
Translated 122 years of physical-world character into a digital identity

Outcome

Full 10-page Webflow site temporarily staged. Visual identity, content strategy, and IA designed from scratch. (Metrics pending post-launch.)